Record the order and file version first

Provide the order number, written file and writing date. Include ECU/TCU identification, tool, fuel and current hardware. State any changes since the initial order. For Mapswitch, identify the active map set as well.

Describe the question the log should answer

Explain what happens, in which operating condition and whether it is repeatable. Add relevant diagnostic faults with context. A single peak value or “the car does not drive properly” leaves too much open. Keep the description concise and specific.

Agree on log channels with development

There is no single channel list for every engine. Agree on the measurements, sample rate and conditions for your order. Depending on the question, engine speed, load, relevant requested/actual values, temperatures and torque information may be useful. Recording too many channels at once can reduce the tool’s time resolution.

Keep the measurement conditions clear

Record the conditions and vehicle state. Load testing belongs on a suitable dyno or in an appropriate, permitted and safe environment. Do not operate recording equipment while driving. Resolve technical faults and agree on the next step before further load tests.

Submit raw data in the existing order

Send the original log format with its time axis and units. A screenshot can mark a point of interest but does not replace the full recording. Vehicle measurements and a flash tool’s communication logs are different kinds of data; identify which you are uploading. Keep questions and revisions within the same portal order.

Use the tuning-file checklist ↗

Identify the next written version

Record which revision was written and whether the reported behaviour changed. Retain the original software and previous versions separately. Compare measurements only when the conditions are understood. Agree on the next development step from the recorded feedback.

Discuss individual development ↗

Tool manufacturer documentation

Questions about this service

Is a screenshot enough for a file revision?

A screenshot can show a symptom. The original measurement data, time axis, units, file version and test conditions are more useful for assessing the full sequence.

Which channels should I log?

That depends on the ECU and the question. Agree on the required values and measurement conditions with development; there is no universal channel list.